Here’s a gist of how this flagship product by Gokwik works when embedded on an eCommerce website.
1. Seamless Login Process
Kwik Pass encourages shoppers to log in as soon as they land on a brand's website. The login process is seamless, allowing shoppers to enter their mobile number and receive a one-time password (OTP) to verify their accounts or use WhatApp as a tool. The simple verification process,
- Eliminates the need for shoppers to enter an email address or create and remember unique passwords
- Significantly enhances a shopper’s onsite experience
2. Better Shopper Identification
By compelling shoppers to log in to the brand’s site from the get-go, Kwik Pass enables brands to,
- Identify these logged-in individuals
- Track their navigation throughout the website
- Pinpoint where they dropped off—be it on the homepage, product page, or during checkout.
Brands can then leverage such information to retarget these people effectively and efficiently. According to GoKwik’s internal data, eCommerce brands using Kwik Pass have been able to,
- Identify 20% more shoppers
- Strategically re-engage with them
- Minimise the brand’s customer acquisition costs
3. Easy Integration With Kwik Engage
Kwik Engage is a GoKwik-powered WhatsApp Commerce solution. eCommerce brands can seamlessly integrate Kwik Pass with Kwik Engage and leverage the data collected from the former tool to run effective campaigns using the latter one.
For instance, a brand can use the data gathered through Kwik Pass to create different customer segments based on their website behaviour. It can then create intelligent and contextual campaigns to re-target each of these identified segments using WhatsApp.
4. Enhanced Recovery Flow Design
Kwik Pass helps build the best recovery flow designs to increase abandoned cart recoveries and reduce customer churn and customer acquisition cost. As explained in the above-mentioned point, eCommerce brands can identify the stage at which shoppers dropped, use this information to create segments, and then smartly craft recovery flow designs that increase the chances of conversions.
5. Compatibility & Real-time Sync With Shopify
For brands with websites built on Shopify, Kwik Pass ensures a unified login experience. Users logged in through Kwik Pass do not need to go through the login/OTP process at checkout on Shopify, streamlining the purchasing process.
Furthermore, Kwik Pass ensures real-time synchronisation with Shopify, offering eCommerce brands with up-to-date customer information. Even if a shopper drops off without placing an order, the brand retains the details of the visitor, allowing brands to run strategic retargeting campaigns.