You get up to 5 staff accounts, which limits how many team members can access your Shopify admin. For selling in person, you receive basic POS features including integrated payment hardware with Shopify Payments (in supported regions), customizable smart grid, and the ability to add and edit customer profiles.
The Basic plan includes standard reports that cover sales, orders, and basic inventory tracking. You can process refunds and track cash, but advanced retail features like order cancellations, exchanges, and inventory tracking within POS require upgrading.
For B2B selling, Basic allows you to create companies and company locations, set up net payment terms, and use quantity rules and price breaks. However, you're limited to 3 active catalogs across all B2B markets, and you cannot assign catalogs directly to individual companies.
Transaction fees on Basic are higher than upper tiers. If you're not using Shopify Payments, you'll pay third-party transaction fees on every sale.