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Privacy Policy

Effective date: 01/01/2021

We at GoKwik (“Company”, “we” and “us”) know you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our Privacy Policy.

‍By using or accessing our website or other services (“Services”) in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

What does this Privacy Policy cover?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Services, but not to the practices of companies we don’t own or control, or people that we don’t manage.
We gather various types of Personal Information from our users, as explained in more detail below, and we use this Personal Information internally in connection with our Services, including to personalize, provide, and improve our services, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use the Services.
In certain cases, we may also share some Personal Information with third parties. This is done only when you allow us to share your information with third parties. Nothing you don’t agree to will be ever shared with anyone. However, this might bring constraints in the use of some of our features by you. We also strive to ensure that information collection is kept to a minimum wherever necessary and seek permission everywhere else from the person concerned.

We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us personal information, please contact us at support@gokwik.co.

Will GoKwik ever change this Privacy Policy?

We're constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on www.gokwik.co, by sending you an email, and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected.

What Information does GoKwik Collect?

‍We receive and store any information you knowingly provide to us. For example, if you submit a form through the “Contact” page, we will collect Personal Information such as your name and email address. Certain information may be required to register with us or to take advantage of some of our features.

We may communicate with you if you’ve provided us the means to do so. For example, if you’ve given us your email address, we may send you promotional email offers on behalf of GoKwik or other businesses, or email you about your use of the Services. Also, we may receive a confirmation when you open an email from us. This confirmation helps us make our communications with you more interesting and improve our services.

Will GoKwik Share Any of the Personal Information it Receives?

‍We do not rent or sell your Personal Information in personally identifiable form to anyone. However, we may choose to buy or sell assets, and may share and/or transfer account, contact, and other Personal Information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.

We may de-identify your Personal Information so that you are not identified as an individual, and provide that information to our partners. We may also provide aggregate usage information to our partners (or allow partners to collect that information from you), who may use such information to understand how often and in what ways people use our Services, so that they, too, can provide you with an optimal online experience. In some circumstances, we employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you; for example, we may use a third-party mail management service to send you emails on our behalf. Unless we tell you differently, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or court order; enforce or apply this Privacy Policy and other agreements; or protect the rights, property, or safety of GoKwik, our employees, our users, or others.

GoKwik is PCI-DSS Complliant

The security of our customer and merchant data is paramount to us. We take immense measures to ensure the best privacy and data protection for the same. PCI DSS compliance is one of the many ways we have ensured complete data security for everyone on our network.

The payment card industry data security standard (PCI DSS) is one of the globally renowned standards of security compliance. Launched in 2006, it drives with the mission to improve transaction process security for customers across the globe. There are over 12 requirements with more than 300 further requirements along with 6 missions needed to achieve this certification.

Visa, MasterCard, Amex, JCB and Discover have created and manage, the PCI Security Standard Council which is the core creator of the PCI-DSS standard.

With PCI DSS compliance, the risk of sensitive card data breach, theft and fraud is reduced significantly.

After extensive auditing and review of our security interventions, we are now successfully PCI-DSS compliant. We continue to undertake regular third-party audits which determine the parity of our security standards with the PCI Security Standards Council.

Is Personal Information about me Secure and Protected?

We endeavor to protect the privacy of your Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

What Personal Information Can I Access?

We endeavor to protect the privacy of your Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

What choices do I have?

‍You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.

You may be able to add, update, or delete information as explained above. When you update information, however, we may maintain a copy of the unrevised information in our records.
Some information may remain in our records even if you request deletion of such information from your account. We may use aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.

What If I Have Questions About This Policy?

‍‍‍‍If you have any questions or concerns regarding our privacy policies, please send us a detailed message at support@gokwik.co and we will try to resolve your concerns.

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