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Rasayanam's shipping process used to be manual and reactive, and it was costing them money. With Kwik Ship, they got clear data on what was going wrong — and fixed it.
India
Before Kwik Ship, almost 38.7% of COD orders — were coming back undelivered (RTO, or Return to Origin). This was hurting the business directly, not just slowing things down. A few things were going wrong at once:
All of this was adding up to real losses. It was also holding back a bigger goal: growing prepaid orders (which were only about 40% at the time) meant first showing customers that deliveries could be trusted.

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